Frequently Asked Questions


Can’t find the answer you’re looking for? Reach out to our customer support team.

How do I change my subscription?
Login using your password. Or, if you've never logged in and have a subcription you can reset your password. Once you are logged in you'll be able to access your subscriptions from the Dashboard.
I'm a School Administrator, how do I change my School Profile?
Login using your password. If we serve your school you'll have access to your School Profile from the Dashboard. You can reset your password if you have forgotten. If your a new School Administrator we may need to update our profiles to get you the access you need. Alert us us with the Customer Support link on this page and we'll get you fixed up.